| Customer Inquiry Types | Standard reply template | Demonstration of Professionalism |
| Shipping Estimates | FOB Shenzhen pricing. Freight estimates: 40’HQ FOB cost about USD880.00 (subject to market fluctuation). We can arrange shipping or you may use your forwarder. | Provision of Reference Pricing + Flexibility |
| Custom Packaging | Standard: 5 layer inner brown box + 5 layer carton. Custom options: MOQ for custom print: 1,000 pcs, extra charge USD30.00/SKU if not meet MOQ, | Modular Quotation |
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